Booking Confirmation and Deposits
With us, you’ll explore the holiday of your dreams where your wellbeing comes first. Book and travel with the knowledge and assurance that we'd love to see you visit us again soon.
Upon submission of written booking our reservations team will create a provisional booking and generate a proforma invoice. A 50% deposit is due within 48 hours of receiving the proforma invoice.
Once payment is received Norovari will generate an invoice reflecting payment and a confirmation letter that serves as confirmation of booking.
Full payment for booking is due 4 weeks prior to arrival at which time our cancellation policy takes effect. For last minute bookings (defined as within 4 weeks prior to arrival) full payment is due within 48 hours of receiving booking.
Refunds of any sort incur a USD 35 banking and admin fee.
Cancellation Policy
Cancellation 60-30 days prior to arrival, 50% cancellation fee applies. If cancelled 30 days or less prior to arrival, 100% cancellation fee applies.
Before You Go
You’ll need a valid passport and may also need visas to enter South Africa. Please check this well in advance of your trip departure date.